We use as many methods as possible to get timely and accurate information about our swim school and your lessons to you should there be any changes or new info. The recent bad weather issues, pool closures and staff illness leading to lessons postponements really meant that we had to be able to get updates to you quickly – and often at the last minute. I am delighted to say that in the main this worked really well!
Our first port of call will be to update our Facebook page. If you are on Facebook please like our page HERE and interact with us regularly on that page to make sure that you get all of the status updates that we post. This is the way Facebook works – If you interact with us by liking, sharing or commenting on our posts then you get more of our posts in your newsfeed. If you do not interact with a Facebook page, then you become one of the 95% of likers / followers that do not get the feeds from your pages thanks to their algorithm!
Then we update our website HOMEPAGE – www.justaddwaterswimschool.co.uk – with any news and changes we have to announce. Our website is also updated regularly with news, term timetables, blog info, FAQs and other information about being part of our swim school that you may find interesting and informative. Please check it regularly for updates.
Emails / newsletters. A direct form of contact that is used by us frequently but we know that not all of our swimmers / families use it. If you like to sign up, please send an email to firstname.lastname@example.org and we will add you to the list!
We also use Twitter – Follow us here: @justaddwaterMT.
WhatsApp is a great way for you to stay in touch with me using my mobile number 07721 011461. Go ahead and find me, make a connection and then I will know that you are happy to be contacted that way.
Text messaging is the hardest one for me to use on a day to day basis at the moment. I am looking into ways to make this easier but as the mobile phone coverage is so poor where I am – and also where many of you live – I am never sure if this is the most reliable way of making contact. Tell me what you think!
Staying in touch with you is so important to us and I am always happy to talk with you directly, either on the phone or by any other method that works for you. Conversations on poolside can be difficult as there is little time as we are concentrating on the lesson to come! So please do feel free to make contact in any other way and I will respond to you as quickly as possible.
Please remember that when we are at poolside, in the water or especially at The Abbey we are OUT OF CONTACT totally. There is no mobile phone or internet coverage there and we are often on site for many hours prior to your lesson time. Because of this I tend to only receive your messages after I get back into service. But continue to let me know if you are unable to attend lessons for any reason so that I know not to worry about you and that you are safe ☺